I was an early backer for this in Kickstarter, and am supposed to get some "in game" items. Up to two hot fixes ago, I believe that I was getting them automatically (a signet ring, a belt, and a spell) in one of the chests in Oleg Trading Post. Now they are not there.
When I downloaded the game I used the "digital downloads" claim code (15 characters long), but I also got a "digital rewards" code that I have never used. How do I use that second code to get my rewards back?