I‘ve got a
„Product(s) not in stock“
on my confirmation mail.
never had that before.
could that be due to the Squishy Dice?
on a side note: my subscription package got heavily squasched in transit. got bashed in on one side by at least 2“
thanks to the design of the Boosters (and luck, that the most damaged booster was the slim Soul Gorger) there was no damage to minis.
Hello DropBearHunter,
You are correct that it is the light green squishy dice in the order that is not in stock and will hold up the order. If we would like the order to go out, we should remove those dice from the order.
I have checked with our store team and we currently do not have an estimation on when these dice will be back in stock.
If you're okay with the order shipping without the squishy dice, we can get the order moving for you!
they are still listed as availabe in the webshop, maybe do an update ;-)
please remove the dice and the Map Packs.
that should drop the shipping to 31.85$ which is free from customs.
I can then re-order the map packs when Urban Perils gets released in February.
Customer Service Representative
|
Hello DropBearHunter,
I'm having our webstore look into whether or not they should be marked as backorder.
I've removed the dice and the maps from your order, which actually reduces shipping quite a bit. I'll be sending you an updated confirmation email in just a moment, and then you'll receive another once our warehouse processes the order for shipment.
Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to assist you.
Danke, und schönes Wochenende! :)
-Katina
email arrived, thank you.
ebenfalls Schönes Wochenende :-)
this order appears to be stuck in "Pending Limbo"
please get it send off.
Hello DropBearHunter,
Thank you for bringing this to our attention. I have given it the necessary nudges and it will be going down to the warehouse to ship out soon. Thank you for your patience!
thanks and no worries.