adding subscription did not replace existing preorder


Customer Service

Silver Crusade

I just added a Pathfinder Pawns subscription, expecting that if I told it to start with the Ruins of Azlant pawns, it would replace the copy in my sidecart with the subscription copy. Instead, it added another copy.

Can you please fix this? I only want one copy of the pawns, but I do want the free pdf.

Thanks in advance. I know you guys have really had your hands full for weeks now.

Customer Service Representative

Thanks for letting us know. I've cancelled the non-subscription copy from your sidecart.

Silver Crusade

Thanks!

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