Problem amending privacy settings


Website Feedback


1 person marked this as a favorite.

Hi Paizo tech people

I got your email about privacy settings changing in line with new EU legislation. I went to my account, clicked all the things I needed to click and then submitted the changes.

Now those boxes I wanted checked are still unchecked with "pending authorisation" in brackets next to it and I have an option to resend the authorisation email. Which I've done a few times.

So far, I haven't received any authorisation email either from the first attempt to change my settings nor from the next few 'resend' attempts.

It's not urgent, but I figured since it was new there might be a glitch beyond just my account.

Cheers
Steve


I had a similar experience. I tried to check the boxes, no authorization email. I clicked the resend button, still no email. I double checked my spam folder, just to be sure, but there was nothing there.

Paizo is one company I do actually want to keep getting emails from, so I don’t want to miss out on anything. :)


I changed my privacy settings and thought I was good yesterday. Today I had an authorization link to confirm my changes, but it just produced an error message when I clicked on it.

I guess I should go check to see if my updates "took"...


1 person marked this as a favorite.

Update: my email just came through, and after a copy-paste (the link was broken) it seems to have worked. The privacy settings in my account settings have been updated. Apparently I was a little too impatient.


Okay - my confirmation email just arrived (not sure if I'm about to get three or four more...).

As Elinnea mentioned, the link in the email didn't work directly but copy-pasting it into the browser worked fine.


Pathfinder Starfinder Society Subscriber

Meanwhile, if anyone updated any of our downloads, we did not get the e-mail about it. Privacy laws that require you to opt in for news about changes to things you have already purchased are really screwy.


Even cut/pasting the link in my browser fails. So I can't even confirm the changes I already made to my privacy settings. Brilliant. I'll have to follow up come Tuesday.


When I cut-and-pasted I had to edit out a space.


1 person marked this as a favorite.

I found this comic amusing


1 person marked this as a favorite.
Pathfinder Adventure Path, Lost Omens, Rulebook, Starfinder Roleplaying Game Subscriber

For anyone having trouble with verifying: copy the whole link (yes, including all those upper- and lower-case letters, numbers and symbols), paste it into the address bar of your browser.

Find the space in the link. There will be one, about 2/3rds of the way through it. If your email highlights links, it’ll be at the start of the portion that’s clearly not a hyperlink. Delete that space, then hit enter.


I'm having similar problems with not getting the e-mail yet. I guess that I'll just keep checking, and first hit the panic button if it doesn't turn up in a day or two.


Mine took a good eight hours before all three turned up at once.


1 person marked this as a favorite.
Steve Geddes wrote:
I found this comic amusing

Amusing heck! Bloody hilarious, it is !!!!!


Chemlak wrote:

For anyone having trouble with verifying: copy the whole link (yes, including all those upper- and lower-case letters, numbers and symbols), paste it into the address bar of your browser.

Find the space in the link. There will be one, about 2/3rds of the way through it. If your email highlights links, it’ll be at the start of the portion that’s clearly not a hyperlink. Delete that space, then hit enter.

That did it, thank you. I believe the space is right before zU3...

Community / Forums / Paizo / Website Feedback / Problem amending privacy settings All Messageboards

Want to post a reply? Sign in.
Recent threads in Website Feedback