Order 4775821


Customer Service


I wanted to offer my deepest apologies. I had noticed that my payment had been declined, and had naturally assumed it was due to there being no money in my account when you tried to pull it. As it turns out, I never changed my card information when my account got hacked 6 months or so ago. Still my bad, but I put you guys throgh the process of re-submitting it with an invalid card (even if it only takes a couple of minutes). I have since changed my payment method and it has gone through.

Paizo Employee Customer Service Representative

Hello Leo,

No worries! I've checked into your order #4775821 and it seems that the updated card has been successfully attached, so you should be all set. If our warehouse has any troubles processing the order for shipment, then you should receive an automated email to let you know.

Otherwise, please don't hesitate to ask if there are any further questions or concerns that I can help you with in the meantime, and I'll be more than happy to do so.

Thanks, and have a great day!
-Katina

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