Declined Payment


Customer Service


Trying to order the Pact Worlds PDF and the store is rejecting payment from a perfectly valid Visa, all info entered correctly. Not sure how to proceed. Using Chrome as primary browser but also tried on Firefox and Microsoft Edge to no avail. Thanks for any help.

Customer Service Representative

Hi OctopusTotem,

Sorry about that! From what we can tell, our credit card processor had some kind of outage this morning. Things should be working better now. (And it looks like you were able to get this submitted a bit later).

If you still need help with anything, please let us know.

Thanks!
~Sharaya

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