Order 4756681


Customer Service

Dark Archive

To those it may concern, my subscription order in the title is still showing as pending, though it was shown as placed on the 8th. I am inquiring simply to ascertain whether or not there is an issue? I understand orders for the subscriptions are listed as posting until the 23rd. However I was planning to start running this for my group this coming weekend. The PDF is all I would require for the first game, however I would need more than a single day to prep it.

This is in no-way a request to "hurry or else," I am simply trying to determine if I will have time to run what was anticipated, or if I should defer to a secondary plan and simply wait until the following week.

Thank you for your time.

The Concordance

You can ignore the above, i just got the notification of order being shipped. Thank you for you time.

Customer Service Representative

Hello Kitsune,

We usually run the authorization on a Thursday and Friday, then begin shipping the following Monday. We allow up to 2 weeks to get them all shipped out. The warehouse ships them out based on the secret algorithms passed down by generations of warehouse managers and we don't have a way to tell when a specific package may ship. So any package can ship anytime in that 2 week window. For this month that window closes on Friday, March 23.

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