Question about Sidecarts

[The White W0rg]

I'm not sure where to ask this and if this is not the right spot, I hope somebody will move it to the appropriate place.

How can you tell if your sidecart has been added to a subscription shipment? Will it show up when the email goes out saying it will be shipped in a week or so; or will it show up in the actual email about it shipping?

[Redelia]

When Paizo runs the subscription order spawning, you get an email telling you what will be in that order. If stuff in your sidecart isn't listed in that email, it won't be in the order unless you change something or ask customer service to do something.

[Katina Davis]

Hi The White W0rg,

Essentially, when subscription orders are being generated, the system combs through the sidecart for items that are ready to go, and it adds them to the subscription. All other items that aren't ready yet remain pending in the sidecart. When your subscription order is generated, you should receive a confirmation email to let you know which items are being prepared for shipping, so it'll list any sidecart items that are included.

Looking into your account, it seems that you're still waiting on the Pawns Base Assortment, which isn't ready yet so it's still in your sidecart.

I hope this clears up any confusion! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.

Thanks!
-Katina