Order 4152878

[doejaster]

Hello,

I think there is a problem with my subscription order for December. I sort of lost track of keeping tabs of it with the holidays, but I can't seem to find a confirmation email of it having shipped.

I looked up the order online and it looks like it did ship out early in the month, but appears to have been lost in shipping between UPS and USPS. UPS shows that it as handed to USPS and USPS is still "waiting for it". Can you confirm on your end?

Thanks.

[Katina Davis]

Hello Doejaster,

Thank you for letting us know about this! I've taken a look into your order, and the tracking does seem to indicate that it may have been lost in the shuffle of holiday mail. I'm sorry for any inconvenience that this may have caused!

I'll go ahead and get a replacement order set up to be sent out to you as soon as possible. Just let me know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out as best I can.

Thanks, and have a great day!
Katina

[doejaster]

Thank you so much! I really appreciate the quick reply and help with my order.