Order 4143518 - Wrong Crimson Throne Product

[Lindley Court]

I'm happy to have received my subscription order, but when I opened it, I did not have the Curse of the Crimson Thrown Pawn Collection that I'd ordered. Instead, I had the twice-as-expensive hardcover book that I already have from my FLGS.

What can I do to get the product I ordered, and what should I do with the hardcover book I was given on accident?

Everything else came in fine.

Thanks!

[Katina Davis]

Hello Lindley,

Thank you for letting us know! I'm sorry to hear that you received the wrong item. I've got a replacement for the Pawns set in your sidecart to be sent out with your next subscription shipment. In the meantime, I can send you a return label to have the book sent back to us. Would you prefer to have the label emailed to you, or sent out in an envelope? Just let me know and I'll get that taken care of.

Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I will be more than happy to help out.

Thanks, and have a great day!
Katina

[Lindley Court]

If you could send it in an envelope, that would be nice. Would said envelope be what I return it in, or would I have to provide my own packing? Thanks!

[Diego Valdez]

Hello Lindley,

The envelope will be a small one as the label will be all that is in it. You can use the box your current or next subscription arrives in though.