Order 4077055


Customer Service


Please check the status of order 4077055. I pre-ordered the anniversary edition of CotCT in August and have received no notification that it has shipped yet. Additionally, I have not received the PDF. I placed this order in time to get it free and am an AP subscriber. Please tell me when this is going to ship. Thank you.

Customer Service Representative

Hello Apocalyptic,

When you moved the book out of your sidecart it got stuck getting into an order to ship out, so it was in an in between state. I have nudged it the rest of the way into the order and it should be on its way soon. You will be receiving an email confirmation. You should get access to the PDF once it ships out. If you do not please let us know.


Hi, Diego.

Thanks for looking into this, but the email I got just says that this order is still pending?

Customer Service Representative

Hello Apocalyptic,

Yes, that is the confirmation email for the order I nudged it into. It was not in an order before, it was in a limbo between orders state. It will be along shortly and you will get a shipping email as soon as the warehouse ships it.

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