Katina Davis Customer Service Representative |
Hello Aux,
Thanks for bringing this to our attention! It looks like we are waiting for all 3 items to reach us from Fantasy Flight. We currently have a listed product availability for them that is between 4 - 18 business days, but some products have been taking a bit longer to reach us. Unfortunately, that is as precise of an estimate as we have right now. I apologize that I couldn't be more specific!
The order should remain pending until we receive the items, and then it will process and ship automatically. Please note that we do not actually charge for your order until it ships out, so if you see something that looks like a charge on your account, it is most likely just a temporary authorization. Charges are not finalized until you receive your shipping confirmation email. For more information about our authorization process, please visit our authorization FAQ here.
If you have any questions or would like to make any changes to the order in the meantime, please don't hesitate to let us know and we'll be more than happy to help out.
Thanks!
Katina