Order 4090691


Customer Service

Dark Archive

Hello,

Is there an ETA on when the back-ordered portion of this order is expected to come in?

Thank you,

-Aux

Paizo Employee Customer Service Representative

Hello Aux,

Thanks for bringing this to our attention! It looks like we are waiting for all 3 items to reach us from Fantasy Flight. We currently have a listed product availability for them that is between 4 - 18 business days, but some products have been taking a bit longer to reach us. Unfortunately, that is as precise of an estimate as we have right now. I apologize that I couldn't be more specific!

The order should remain pending until we receive the items, and then it will process and ship automatically. Please note that we do not actually charge for your order until it ships out, so if you see something that looks like a charge on your account, it is most likely just a temporary authorization. Charges are not finalized until you receive your shipping confirmation email. For more information about our authorization process, please visit our authorization FAQ here.

If you have any questions or would like to make any changes to the order in the meantime, please don't hesitate to let us know and we'll be more than happy to help out.

Thanks!
Katina

Dark Archive

Hello Katina,

This order is has been pending for awhile now. If you cannot confirm a eta on warhouse arrival today, please cancel my order.

Thanks,

-Aux

Customer Service Representative

Hello Auxmaulous,

Your order has been cancelled.

Community / Forums / Archive / Paizo / Customer Service / Order 4090691 All Messageboards
Recent threads in Customer Service