Woohoo! Mine have shipped! PDFs are here! Can't wait for the Core Rulebook pdf on Thursday!
Yay! Finally! Thanks, Lisa & Vic (& other box packers)!
*off to download PDFs*
As stated by Vic Wertz somewhere, the difference seems to be whether you are in the automatic shipping queue or the manual shipping queue. The former is faster, the latter apparently required for packages above a certain weight limit. Several Europeans here have already posted that they got their shipping notification, others haven't.
The only thing I don't quite understand about this, is: why wasn't the (international) manual queue shipped out first, if it was conceivable that would take longer and the orders included more books than those in the automatic queue? Just wondering.
Anyway, keep up the good work, Lisa & Co. - enjoy your week-end rest (and afterwards, pretty please, ship my order on Monday ;)).
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As stated by Vic Wertz somewhere, the difference seems to be whether you are in the automatic shipping queue or the manual shipping queue. The former is faster, the latter apparently required for packages above a certain weight limit. Several Europeans here have already posted that they got their shipping notification, others haven't.
The only thing I don't quite understand about this, is: why wasn't the (international) manual queue shipped out first, if it was conceivable that would take longer and the orders included more books than those in the automatic queue? Just wondering.
Anyway, keep up the good work, Lisa & Co. - enjoy your week-end rest (and afterwards, pretty please, ship my order on Monday ;)).
I suspect it was started sooner, it just took longer than they'd anticipated. I'd also think they were caught unawares by just how many people overseas would take leave of their senses and subscribe, even though it would be cheaper to get them elsewhere. As one of those who's still waiting, I'm obviously a bit disappointed not to have the stuff on its way, but I can understand that this exceeded their expectations by a large margin so the time taken to ship everything also exceeded their expectations.
The soonest I get my subscriptions is about 20 days after they ship. My longest wait yet was 42 days, for PF 17. It takes a while. I just wait patiently, and check my mailbox every day. I am in no hurry, and am just taking things in my stride.
As a further point on my above post, I still have not recieved PF 24, or the guide to Qadira, but I am not fretting about it. The Pacific ocean is in the way, and I choose the cheapest shipping.
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As a further point on my above post, I still have not recieved PF 24, or the guide to Qadira, but I am not fretting about it. The Pacific ocean is in the way, and I choose the cheapest shipping.
I live in the middle of the US and I didn't get mine until Thursday. It can definitely take a while, folks.
Any idea when people in Europe will be getting there's?I was under the impression that international orders would be processed first. This does not seem to be the case?
Mine is stated as "shipping". That means it has not actually shipped yet (I do have access to the PDFS). Some US posters already have their corebooks.
So that means no.
Thanks everyone. About to head drive into work to get more of these packages shipped.
We're really grateful. Seems you're doing your best to satisfy your customers to the best of your ability.
In that vein, I have another great idea: Since some people already have the core books (while others aren't even underway, that means they'll get it something like two weeks after the lucky first - and we're talking about preorders and subscriptions here), you could make the PDF available right away - or as soon as it's done, if it isn't by now.
People already have the print book. People already spill the beans. Nothing really won by witholding the PDF, especially from those who have ordered this book a year ago. But not witholding means satisfying a lot of anxious customers.
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Thanks everyone. About to head drive into work to get more of these packages shipped.
We're really grateful. Seems you're doing your best to satisfy your customers to the best of your ability.
In that vein, I have another great idea: Since some people already have the core books (while others aren't even underway, that means they'll get it something like two weeks after the lucky first - and we're talking about preorders and subscriptions here), you could make the PDF available right away - or as soon as it's done, if it isn't by now.
People already have the print book. People already spill the beans. Nothing really won by witholding the PDF, especially from those who have ordered this book a year ago. But not witholding means satisfying a lot of anxious customers.
The problem with this is you can't just release it to the subscribers, it would be a general release and that would dilute the launch on Thursday. Plus it would likely annoy the retailers who would still be bound by the "launch date of the 13th" of the physical copy. It's only 5 days away. You've been waiting a year already, what's 5 more days?
And I haven't even got my books listed as shipping yet! So stop your complaining, and think about those less fortunate than yourself. Typical Cheliaxian. No patience. ;-)
The problem with this is you can't just release it to the subscribers
I'm quite sure they could. You can do amazing things with computers these days. Releasing this to a subset of people (who have already paid for it, mind you) is nothing compared to some of the awesome stuff I've done, and seen done, with computers.
Plus it would likely annoy the retailers who would still be bound by the "launch date of the 13th" of the physical copy.
And this doesn't annoy them? People already have the physical copy.
Plus, this surely does annoy me, and probably a lot of other people. I prefer to be the person who's not annoyed.
(And I have the suspicion that some of those stores will just ignore the release date, unless there's some serious legal stuff going on with it)
It's only 5 days away. You've been waiting a year already, what's 5 more days?
An eternity.
Especially since I won't have time to properly read it until something like sunday. So we're talking about 8 or so days.
And I haven't even got my books listed as shipping yet! So stop your complaining, and think about those less fortunate than yourself.
I'm thinking about you as well! You'd also be among those who got the book early, as a compensation for waiting two more weeks (or longer) for your physical copy. (At least a week longer than release).
I think my buddies who order from Amazon (and save money) will get the book before I do.
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And I haven't even got my books listed as shipping yet! So stop your complaining, and think about those less fortunate than yourself.I'm thinking about you as well! You'd also be among those who got the book early, as a compensation for waiting two more weeks (or longer) for your physical copy. (At least a week longer than release).
I think my buddies who order from Amazon (and save money) will get the book before I do.
They're not THAT late yet!
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The problem with this is you can't just release it to the subscribersI'm quite sure they could. You can do amazing things with computers these days. Releasing this to a subset of people (who have already paid for it, mind you) is nothing compared to some of the awesome stuff I've done, and seen done, with computers.
This is true, if you're a computer programmer who has time. Paizo haven't got such a person as Gary is busy firefighting, and I suspect he's getting in all sorts of things ready to prevent the servers from melting on Thursday anyway.
By the time they can do anything about it it will be Monday. By the time they can get anything coded up and tested, it will be Tuesday at the earliest. So that's taking away from fixing other issues in order to give people like you and me a 2 day bonus? Hell, even if I thought it was a good idea in principle, I wouldn't sign that off as a business. The payoff isn't there. You'll forgive them when you get the book anyway.
I seem to recall a statement by one of the Paizo people that international shipments require a customs form to be filled out by hand, and that that prohibits automation. Automated domestic orders are easier to process, which is why poor Lisa is boxing corebooks all evening.
Wait four days. Get the PDF. Wait a bit longer, and get the book.
Have a little patience. Delay gratification, and you will enjoy the end result more.
They're not THAT late yet!
And I haven't even got my books listed as shipping yet! So stop your complaining, and think about those less fortunate than yourself.I'm thinking about you as well! You'd also be among those who got the book early, as a compensation for waiting two more weeks (or longer) for your physical copy. (At least a week longer than release).
I think my buddies who order from Amazon (and save money) will get the book before I do.
When I order or preorder stuff on amazon, it's usually quite on time. They list the 19th as the release date, which means my buddies will probably have it on the 20th.
My book hasn't shipped yet, so the 10th is the earliest it will ship (and that's not guaranteed yet). With the shipping time given, that means it would arrive between 15th and 24th (depending on whether saturdays count). Unless it is held up in customs. Which it just might - big package, special customs form, and so on.
So at this point, it becomes quite possible that they get it before me. And they pay 20 dollars less than me.
I seem to recall a statement by one of the Paizo people that international shipments require a customs form to be filled out by hand, and that that prohibits automation. Automated domestic orders are easier to process, which is why poor Lisa is boxing corebooks all evening.
Wait four days. Get the PDF. Wait a bit longer, and get the book.
Have a little patience. Delay gratification, and you will enjoy the end result more.
Hell yeah, as much as I ant to have the Core Book (and/or PDF) at my door NOW, we gotta live in a real world. I'll enjoy it when I get it, my sense of entitlement can handle a delay of few days.
This is true, if you're a computer programmer who has time. Paizo haven't got such a person as Gary is busy firefighting, and I suspect he's getting in all sorts of things ready to prevent the servers from melting on Thursday anyway.
Can't be a huge thing.
In fact, since the PDF cannot be bought yet separately, but it is listed in my downloads, so I guess it cannot be more than 5 minutes of effort to switch it to regular, making it available right now.
By the time they can do anything about it it will be Monday. By the time they can get anything coded up and tested, it will be Tuesday at the earliest.
Actually, I suscpect it could be done 15 minutes from now. I bet they have remote access to their server, they could read this, idly log in, click some buttons, write a quick email to all subscribers, log out, done.
Not that I expect them to do it on a sunday. I said it would probably be easy enough to do. If they read the boards before monday (which they sometimes do).
But I guess they could come in monday morning, have a quick chat about it, decide on it, and have it done pretty quick.
So that's taking away from fixing other issues in order to give people like you and me a 2 day bonus? Hell, even if I thought it was a good idea in principle, I wouldn't sign that off as a business. The payoff isn't there.
But there's payoff in taking an extra shift packing stuff to be shipped? I'd say no. A lot of CEOs and other big shots would laugh at the notion.
But Paizo has done that.
So I don't dismiss the idea that they'd give people a 4-5 day bonus out of hand.
You'll forgive them when you get the book anyway.
Now what's that supposed to mean?
I seem to recall a statement by one of the Paizo people that international shipments require a customs form to be filled out by hand, and that that prohibits automation. Automated domestic orders are easier to process, which is why poor Lisa is boxing corebooks all evening.
So? What does that have anything to do with it?
Am I accusing Paizo of witholding books out of sheer malice? I sure am not.
I know why things are messed up. But that doesn't negate the fact that things have been messed up. I don't blame Paizo, I don't accuse them of doing it out of spite. Insinuating so is an insult in itself.
Wait four days. Get the PDF. Wait a bit longer, and get the book.Have a little patience. Delay gratification, and you will enjoy the end result more.
Spare me the lecture, I'm not one of your pupils.
Hell yeah, as much as I ant to have the Core Book (and/or PDF) at my door NOW, we gotta live in a real world. I'll enjoy it when I get it, my sense of entitlement can handle a delay of few days.I seem to recall a statement by one of the Paizo people that international shipments require a customs form to be filled out by hand, and that that prohibits automation. Automated domestic orders are easier to process, which is why poor Lisa is boxing corebooks all evening.
Wait four days. Get the PDF. Wait a bit longer, and get the book.
Have a little patience. Delay gratification, and you will enjoy the end result more.
I think that some international customers, myself included, are a bit confused and somewhat disappointed.
We where told that international customers would ship first to allow for longer shipping times. I am in the UK, my order still shows as "Pending". Previous shipments have taken between 14 days (fastest) to 35 days (slowest).
Pleaase note that I understand, and readily accept, that processing may be taking longer than expected, but does not explain the shift in prioritising those orders.
I know why things are messed up. But that doesn't negate the fact that things have been messed up. I don't blame Paizo, I don't accuse them of doing it out of spite. Insinuating so is an insult in itself.
Can you please clarify WHAT is messed up? It is not the 13th/14th (depends on the date line), some people are getting their books early, but until you don't get your book until many days after, there has been no f*ck up. Paizo said they would try their best to get them on time, it was no guarantee. However until it IS THE 13/14th, you cannot even say they have stuffed up, you may get your bood on time.
I am kind of at a loss why such a huge fan as yourself is getting shirty over a couple of days?
We where told that international customers would ship first to allow for longer shipping times. I am in the UK, my order still shows as "Pending". Previous shipments have taken between 14 days (fastest) to 35 days (slowest).
Pleaase note that I understand, and readily accept, that processing may be taking longer than expected, but does not explain the shift in prioritising those orders.
I would think that the previous shipments don't mean anything because the the core book is going out priority due to it's size. Just 'cos your order says 'pending' does not mean it has not gone out, from what I have gathered from the various STAFF posts on this board. I don't think there is any shift in priorities, just the luck of the draw... hopefully your CB will be in the lovely sunny UK very soon! I mean it is not due for a few days yet! This is real jumping the gun!
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This is true, if you're a computer programmer who has time. Paizo haven't got such a person as Gary is busy firefighting, and I suspect he's getting in all sorts of things ready to prevent the servers from melting on Thursday anyway.Can't be a huge thing.
In fact, since the PDF cannot be bought yet separately, but it is listed in my downloads, so I guess it cannot be more than 5 minutes of effort to switch it to regular, making it available right now.
By the time they can do anything about it it will be Monday. By the time they can get anything coded up and tested, it will be Tuesday at the earliest.Actually, I suscpect it could be done 15 minutes from now. I bet they have remote access to their server, they could read this, idly log in, click some buttons, write a quick email to all subscribers, log out, done.
Not that I expect them to do it on a sunday. I said it would probably be easy enough to do. If they read the boards before monday (which they sometimes do).
But I guess they could come in monday morning, have a quick chat about it, decide on it, and have it done pretty quick.
So that's taking away from fixing other issues in order to give people like you and me a 2 day bonus? Hell, even if I thought it was a good idea in principle, I wouldn't sign that off as a business. The payoff isn't there.But there's payoff in taking an extra shift packing stuff to be shipped? I'd say no. A lot of CEOs and other big shots would laugh at the notion.
But Paizo has done that.
So I don't dismiss the idea that they'd give people a 4-5 day bonus out of hand.
Now what's that supposed to mean?
You'll forgive them when you get the book anyway.
I mean that even if you're a little irked now, you'll forget it all and forgive the golem any slight faults with the shipping the instant the book appears on your doorstep, and possibly when the PDF appears in your downloads.
I also think it's trickier than you do to set it up just for subscribers as you'd have to go through and only allow certain people access. With several thousand people to give access too, that's time consuming, even if not technically challenging.
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I would think that the previous shipments don't mean anything because the the core book is going out priority due to it's size. Just 'cos your order says 'pending' does not mean it has not gone out, from what I have gathered from the various STAFF posts on this board. I don't think there is any shift in priorities, just the luck of the draw... hopefully your CB will be in the lovely sunny UK very soon! I mean it is not due for a few days yet! This is real jumping the gun!We where told that international customers would ship first to allow for longer shipping times. I am in the UK, my order still shows as "Pending". Previous shipments have taken between 14 days (fastest) to 35 days (slowest).
Pleaase note that I understand, and readily accept, that processing may be taking longer than expected, but does not explain the shift in prioritising those orders.
It has been stated that owing to USPS rules, all the international orders have to go through the manual queue rather than automated. Obviously, automated is significantly faster. Also, the international orders are required to ship Priority, so they'll take 6-10 days, while domestic orders being shipped standard take 5-10 days. The automated domestic orders likely shipped assuming ten days, but they took five (for example). But the manual processes are shipped as soon as possible, but there are a lot more people in that queue than usual so it through their timings out as to how long it would take to get things done.
However, if it's still pending, I'm pretty sure it hasn't shipped yet. The shipping e-mail says by the 11th, but that's only sent out once it's shipped.
And I really think us international peeps have no complaint until AFTER the 13th! Until then all we say is conjecture
Can you please clarify WHAT is messed up?
Of course, I'd be happy to. Pray don't shout, though, I hear you just fine.
It is not the 13th/14th (depends on the date line), some people are getting their books early, but until you don't get your book until many days after, there has been no f*ck up.
Unfortunately, you do not seem to have all the information. But read on for now, I shall explain at the end.
Paizo said they would try their best to get them on time, it was no guarantee.
It was, indeed, said that they shall do their level best to make sure everybody shall get their print edition of this fine product as close to the release date as possible.
What you do not mention, maybe because you have not previously been privy to this information, is that they said that in order to accomplish this feat of logistical magic, they would process orders that would take the longest time to arrive first.
And that, unfortunately, was not done.
Before you say anything, please let me qualify my statements: I am well aware of the circumstances around this mishap - additional legal documentation that had to be provided, causing the shipping process for the very shipments they intented to process first to be delayed quite considerably.
The basic fact remains, though: There are still some of these shipments that have not even been pre-processed, while some shipments that obviously are among the most expeditious have already been processed and even arrived.
Statement of intent and reality are no in accord. Instead of a synchronised arrival, you have a widening gap, days of difference have become weeks.
I wish to take the time to assure you that I do not begrudge the lucky individuals their luck, nor is it my wish for someone to visit those lucky persons and take away their books again. I merely state that it would be a balm for troubled minds to let those who have little chance of getting it on time (which is a week later than the lucky persons previously mentioned) to be granted access to the electronic version earlier than originally intended.
My past observations have shown that Paizo is very intent on thoroughly satisfying their customers, and in my humble opinion, this course of action would qualify.
However until it IS THE 13/14th, you cannot even say they have stuffed up, you may get your bood on time.
Of course. Stranger things have happened. Due to some minor miracle, the shipping time could be half of what they state as the mimimum, and my package could be shipped first thing Monday and thus arrive Thursday.
However, I am hesitant to expect miracles, even minor ones, where postal services are involved.
I am kind of at a loss why such a huge fan as yourself is getting shirty over a couple of days?
I can understand your confusion. Please allow me to shine light on this dark patch:
I am, as you said, a so-called "fan" of the various Pathfinder product lines and the company that creates and publishes them, Paizo Publishing®, LLC, usually just referred as Paizo.
However, being a fan does not preclude not becoming upset over any circumstance that is different from the expectations that are created by said company through announcements and other remarks.
In fact, I content that the best sort of supporter is he who will make his dissatisfaction known, as this shows the subject of this reverence areas where it can improve, while blind devotion does not accomplish such a thing.
I believe that being quiet about matters that are less-than-satisfactory is a grave disservice to a company, especially a company like Paizo that ever strives to improve.
Please note that I am making a suggestion on how to placate a subset of customers that might have ruffled feathers, so to speak. I would be less-than-honest if I said that this wouldn't benefit myself, but this is not the sole purpose of this request.
I honestly wish to improve the mood of a sizable subset of paizo customers and/or fans, many of which are probably upset by these recent developments. It is my believe that this could benefit Paizo as well.
And I really think us international peeps have no complaint until AFTER the 13th! Until then all we say is conjecture
It may be easier for you than for others, since you know that your copy was dispatched on Thursday. At least you have some assurance that it is on the way. As for me, no change, i'm still "Pending".
I would think that the previous shipments don't mean anything because the the core book is going out priority due to it's size. Just 'cos your order says 'pending' does not mean it has not gone out, from what I have gathered from the various STAFF posts on this board.
I was not previously aware of that fact. I was under the impression that the status given was both current and accurate, based on previous observations where the staus of "pending", "shipping", and "shipped on (date)" seemed to have been quite accurate.
If this information turns out to be true (to which I would like a short official answer), my shipment might indeed be on its way already, which would mean there would still be a faint hope of a punctual delivery, at least for me.)
Nevertheless, since one major reason for witholding the electronic version has evaporated when the book has become available to certain customers a week early (that reason being limiting information about the final product in order to build anticipation, which would translate in increased sales), I am persistent in my request that subscribers, especially those who have little hope of getting the physical copy on time (though it makes no difference if those who got the book early will get the electronic version early or not), will gain access to the electronic version as soon as it is ready. Better safe than sorry, or so goes the proverb.
Well maybe I am wrong, I hope you get your book on time, if not early :-)
EDIT:remember once the PDF is available to purchasers, it is available to pirates, some twat will torrent it for sure. The fact is IF you get it before the release date, you are lucky. If you get it after the release date, well that is the real world, it would be impossible to to get it to everyone, on time, without fail.
I mean that even if you're a little irked now, you'll forget it all and forgive the golem any slight faults with the shipping the instant the book appears on your doorstep, and possibly when the PDF appears in your downloads.
If that statement is true (and It certainly seems that you believe it to be so), then I content that it would be in the company's best interest to make sure that this state of forgiveness will come about as soon as possible.
I might add that I do not seem the only one upset with how this whole manner turned out. In fact, I have personally read one thread in which a customer was indisputably very upset, even angry and maybe bitter, about shipping issues pertaining to the Pathfinder Roleplaying Game Core Rulebook print edition.
I therefore submit that placatory measure would affect a lot more people than just me.
I also think it's trickier than you do to set it up just for subscribers as you'd have to go through and only allow certain people access. With several thousand people to give access too, that's time consuming, even if not technically challenging.
I noticed that those who intent to purchase the PDF separately cannot at all do so before the set date.
Subscribers who have already paid (or at least been charged, the nature of credit cards being what it is) for their subscription copy, on the other hand, already have a download link in their assets. However this link is not active yet.
My contention, therefore, is that those two states are separate, and I believe it would be easy to change one of the states (unlock the already existing download links, so to speak) while leaving the other untouched.
I also belief that the Paizo staff has all manner of electronic shortcuts that make things easier, faster, more efficient.
For example, I think it would be an easy matter to query the database with the right parameters to create lists like "all customers who are charged for their Pathfinder hardcovers" or even "all international customers whose shipments have not been processed yet" and use the resulting list for all manner of actions, like contacting via a bulk email or granting access to downloads.
EDIT:remember once the PDF is available to purchasers, it is available to pirates, some t#~~ will torrent it for sure.
I realy do not see what difference it would make. If someone intents to buy the PDF, they will buy the PDF (they might obtain it illegally to have it before the time, but then pay the money once they can). If someone doesn't intent to buy the PDF, they will wait until it is released illegally, anyway.
The number of people detracted from a legal purchase by being able to get it early illegally is probably quite small.
The fact is IF you get it before the release date, you are lucky. If you get it after the release date, well that is the real world, it would be impossible to to get it to everyone, on time, without fail.
There is a difference between a slight delay and two or more weeks difference, especially if we're talking of equal customers (I see that those who preorder or the like get it sooner, but we're talking about preorders and early subscribers exclusively here).
In fact, those international customers paid more for to book - not directly to Paizo, true, but they paid nonetheless.
Though I must say I paid 20 dollar more than the best price I could have got (and in that I already counted the 10 dollars I'll pay for the PDF, so the difference without that is 30 dollars even). I did that partially to support Paizo, because that way, the money for the book would all go to them.
But I must admit I also did that because they promised me that they'd do the shipping so that It would arrive as close to release as possible. I paid extra to have it before those who ordered at Amazon.de. It becomes increasingly likely that the extra money will give me a later delivery, and I must admit that this adds to my dissatisfaction.
But I must admit I also did that because they promised me that they'd do the shipping so that It would arrive as close to release as possible. I paid extra to have it before those who ordered at Amazon.de. It becomes increasingly likely that the extra money will give me a later delivery, and I must admit that this adds to my dissatisfaction.
Yeah I can see that (if) you do get it late and you paid them extra, and direct, why you would be miffed. Well I'll say good luck and I hope you get it soon... and me as well :-)
Kaeyoss,
Despite your status as saying 'shipping' it is probably already on its way and will arrive tomorrow or tuesday. Mine was said to be shipping even on the day I got it. There was no notification as to when it actually left the warehouse after I got my PDF access.
Thanks for the heads up! I don't think it will get here that soon (because it's international, that crossing oceans part and getting it through customs and all that always takes some time), but it might be on time, or very nearly so (Since we probably have two sessions next weekend, it would come in really handy sooner than later, but early in the following week would be okay also. Still near enought to the release date)
Well I'll say good luck and I hope you get it soon... and me as well :-)
Good luck to you, too. And to everyone else still waiting.
Weird. Didn't you just say that you're not repeating yourself over and over again.
nevermind
Weird. Didn't you just say that you're not repeating yourself over and over again.
Déjà vu!
*sigh* another day without my shipping status changing.......
mine still says pending matey
Still pending after after initial email 8 days ago. No PDFs here in Va. Refresh, refresh.
Can't wait to see the Cheliax book.
It's not so difficult. You can do it. Switch out the P in Pending. I suggest an S.
*wishful thinking*
It's not so difficult. You can do it. Switch out the P in Pending. I suggest an S.
*wishful thinking*
Also still pending, also in the UK. Delivery by the 13th now seems very unlikely.
i'm shipping!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Come on!!
As I have posted in two other threads, my account showed "Shipping" for my August Subscriptions. However, I received my package today. So it may be that your package is on its way but that in their haste to ship everything the websites are not getting updated ina timely manner. Just saying.
Just my 2 cp.
I take back all those mean thoughts I had about the shipping clerks...
Mine have SHIPPED...
-- david
Papa.DRB
CEO
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We had a little issue with overseas orders that had the rulebook plus a bunch of other stuff. Which in general means our super bestest customers of course. :/ Everything about this shipment was dead set against shipping overseas from the heavy weight to the long customs forms. But I believe that almost everyone overseas should be shipped by now. And if I never see another long customs form again in my life, I will be super happy.
Again, my apologies for the delays to all the overseas folks who we had planned to ship first but Murphy's Law got in the way of and delayed those shipments. As Han would say, "It's not my fault!" Stupid computers. Stupid USPS. Stupid customs. :)
-Lisa