The copy of For Queen And Empire from my recent subscription order is damaged at the bottom of the spine. Small area of creasing and warping, I guess--kinda look melted, in a way. My guess would be that it occurred in production as opposed to shipment, though there is slight damage to one corner of the module that shipped with it. So I'unno. This is the first time I've received a damaged product--previous orders have been pristine--so I thought I should check and see if this is just a luck-of-the-draw thing or if I need to see about swapping it out.
Many thanks in advance.
Hi Marvin Ghey,
I'm sorry to hear that! Can you please email us a picture so we can look into that and pass it along to quality control? Please send that to customer.service@paizo.com
I've added a replacement copy to your sidecart to ship with your June order.
If you have any further questions or concerns, please let us know.
Thanks!
~Sharaya
Thanks, Sharaya. Sent pictures in this evening.
Do I need to get this copy back in the mail to y'all, am I gonna be out more shipping, or how's this work?
Thanks for sending the pictures. Don't worrying about sending that copy back.
Cool, thanks for the help and info.