I have bought two paladin class decks. One from my subscription and one from the local shop ( in order to support them as we play there bimonthly). The subscription deck was just fine but the one I bought from the store was missing a number of cards. All the level b and level 1 armors were not in the deck. To whom should I direct this issue for its resolution?
Thanks :)
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Your first option is to exchange it at the store. Don't worry, it shouldn't hurt them. They send it back to their distributor for a refund, who sends it back to Paizo for a refund. You get a correct deck quickly, and no one loses any money.
If that doesn't work for some reason, contact customer service at Paizo and they can take care of it.
thank you