Order 3595036 Shipping Issue


Customer Service


Hello!

I was wondering what the policy was on getting a replacement for damaged goods due to the mail? I received my Adventure Path 94, but the package was pretty destroyed and the item itself is bent and scratched/ripped in places.

Album with images:
Damaged in Shipping

Customer Service Representative

Hi Ankounite,

I'm sorry to see that your book arrived in that condition! I've added a replacement copy to your sidecart to ship with your next subscription order. Hopefully this one arrives without getting chewed on by a giant on the way.

If we can help with anything else, please let us know.

Thanks!
~Sharaya


Awesome! Thank you very much!

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