Unchained set for July delivery in my subscription


Customer Service


Looks like the same issue as here. I had selected shipping options when I set up my subscription 2 weeks ago, but Unchained was just chillin' in the sidecart.

Customer Service Representative

Hello Serisan,

I have moved your copy of Unchained out of the sidecart and into its own order. You should be receiving an email confirmation. It will be on its way to you shortly.


Thank you

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I had the same issue, but when I moved it to order by clicking "ship as soon as possible" it appeared in my orders with the early july delivery message. now it seems to have removed itself from my order history completely and both orders now say $0 one with nothing listed in it at all. I still don't have access to the online pdf, No updates were sent to my email saying there was a problem with payment (and there's no way there should be). So, what precisely is going on here?

Customer Service Representative

Hello Bossun,

Thank you for letting us know. It looks like your sidecart got confused when you were trying to get it to ship out right away. I have got it set up to ship out to you. You should be receiving an email confirmation. Please look it over and let me know if anything needs to be changed. You will have access to the PDF as soon as the order leaves the warehouse.

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