Order #3458230 - Still Not Arrived

[Rodger Graham]

I noticed my order shipped on February 11th, but I still haven't received it. Any chance you have shipment tracking for the order? What should I do at this point? Thanks.

[Diego Valdez]

Hello Roger,

Thank you for letting us know! Your order should have arrived by now, so I am setting up a replacement for you. You should be receiving an email confirmation. Please look it over and let me know if any changes need to be made.

Diego

[Rodger Graham]

Wow. Thank you. Emails received and everything looks good.

Are there any actions I can take to prevent this in the future? Thanks again.

[Diego Valdez]

Hello Rodger,

It looks like the package has been lost in the post, so as long as the address on the emails looks correct there is not much else you can do on your end.

Diego