Order 3423999 Shipping costs

[Isil-zha]

Hi,

I noticed a discrepancy between usual shipping costs for AP subscriptions and my authorisation email.

Entry in the email:
Subtotal (1 item) $15.99
Shipping & Handling $9.66

Usual charge (also shown if I watch the pending order through my account):
Subtotal (1 item) $15.99
Shipping & Handling $6.54

Could you please clarify which one is the correct shipping cost? If shipping has indeed gone up by almost 50% I would most likely be better off to buy my AP in the store.

Thanks,
Tobias

[Sara Marie]

We had some issues with the shipping calculating correctly with our initial set of orders being spawned for January. The tech team is actively working on a process that will recalculate the correct shipping and send a new email. We will not being shipping until this is complete. You can follow the January New Release Shipping thread for updates on this issue.

thanks
sara marie

[Isil-zha]

I see, thanks for the clarification.