Combining order


Customer Service

Scarab Sages

Hello Sara Marie,

First off, thanks for everything you did for me concerning that graduation present with the Core RB. You have one happy graduate that is now starting a pathfinder game @ Trinity university in San Antonio Tx. So more people getting their feet wet in PF.

But I just added Order 3272854 to my subscriptions and I didn't want it to ship until my next set of subscriptions was ready to go out.(in Sept)

Could you make that happen for me?

Also, is there a way to combine shipments manually rather than asking in the forums? If there is I would appreciate you telling me where that interface is on the website. It used to be so easy and now I cant find it.

Thanks in advance,

CC

Paizo Employee Customer Service She-Hulk

1 person marked this as a favorite.

Hello CC,

I'll be sure that Sara Marie gets your message! :)

As for your order #3272854, I've put the Technology Guide into your sidecart, so it should be held until the next subscription shipment is ready to go out. You should be able to put items into your sidecart when you are going through the checkout process. If you are proceeding to checkout from your shopping cart, use the following steps:

1) Click on Step 2 - Shipping
2) Click the button that says "Change Shipping Details"
3) Click the button in the "Sidecart It" section that says "Ship with My Subscriptions"

... and you should be all set! You can review which items are in your sidecart by scrolling down a bit in the "My Account" section of your Paizo.com account. There should be a little section called "Sidecart" on the right.

Orders that have already been submitted cannot be altered from your side of the system, so if you ever need to change those, just let us know and we'll work it out.

If you ever have troubles with this process, don't hesitate to ask and we'll be glad to help out.

Thanks!
Katina

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