sidecart cancel

[sarokcat]

I want to cancel one item in my sidecart if possible... looking at the amount that is going to hit this month, I think I will hold off on getting the emererald spire maps until I am actually going to run the module. Please remove them from my order.

[Katina Davis]

Hello Sarokcat,

Thanks for the heads up! I have canceled the Emerald Spire Flip-Mat Mega Pack from your sidecart. If you change your mind or need to make any other alterations, just let me know and I will get it taken care of ASAP.

Thanks!
Katina

[sarokcat]

Hey just checked my pending order email, and the order doesn't look quite right, and the emerald spire pack is still listed as shipping, however the class decks which I thought were going to ship with this subscription shipment... aren't listed at all. and nor is the add on deck for S&S. Could someone look into this at some point?

[Sharaya]

o.O

The goblins in the system were horribly naughty with this one.

It's too late to actually stop or combine anything, but I've made some modifications to the orders that I hope will work for you. Hopefully the new confirmation emails you get explain things.

[sarokcat]

well it looks like you managed to get things shipping which I very much appreciate. though the adventure mat is being billed on both orders? or am I getting two now?

[Sharaya]

The Adventure Mat is only being charged on one order. It should show as being moved. If you look at it on the Order History page, is should show up with a green "C" icon on the original order in which is was place, which means it's been Combined with another order.

[sarokcat]

Thanks for the clarification! sorry this months order was kind of confusing.