On Order 3208278, its been over a month and Ultimate Battle still has not shipped. The other two items (Tome of Horrors Ultimate and 4) were shipped and received earlier.
In my sidecart, there's a non-mint adventure path module that's been there for over a month that Sharaya placed in there saying it was available, that still hasn't shipped with any of my orders since then.
Maybe I haven't had any subscription orders since then, but it's still not shown as being included in my long-pending August subscription order either.
Thanks,
Matt
Quality Assurance Axiomite
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Greetings Matthew,
Currently the physical copy of the Print/PDF bundle is on backorder from our supplier. As soon as it arrives we should have it bundled with the next subscription shipment. It looks like your non mint copy of Haunting at Harrowstone is the last one we have in the warehouse, but it should be shipping out with this months subscription shipment (I just moved it from your sidecart).
In regards to this months subscription shipment, the delay has been caused by the Character Add-On Deck & Promo cards. There has been a manufacturing issue related to these products and while we're seeking to get them shipped out asap, I've moved them to your sidecart so that they may ship in the future instead of holding up this months order any longer.
We should be sending out an official email about this in the near future. In the mean time you should receive a confirmation email for the shipment of the rest of your items shortly.
- Erik Keith