Subscription payment problems


Customer Service


I hadn't received my copy of this month's adventure path module, so I thought to look up my account. Payments haven't been going through, so I decided to check my payment method. It's not there. I tried to edit it. It won't let me. Please help.

Customer Service Ray of Funshine

I'm sorry for any inconvenience with this. This something the tech team should have fixed in the near future. In the meantime, you can try adding a new payment method here:

https://secure.paizo.com/paizo/account/payment
There should be a box to "Add Payment Method" towards the right side of this page.

Once you get the new one added, please email us at customer.service@paizo.com with the last 4 digits of the new card, and we can make sure it gets synced up with the subscription.

Thanks!
Sharaya


Thank you for the prompt response :)

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