
Uncle Teddy |
I am trying to place an order, however each time I click on "Proceed to Checkout" the page sits idle and does not load for 15-20 seconds and then prompts me to re-enter my password, even though I am still logged in. Whenever I re-enter my password I'm taken back to the main page where clicking on "Proceed to Checkout" results in the same process of sitting idle for 15-20 seconds and then prompting me to re-enter my password.

![]() |

Hey Teddy!
I suspect this is being caused by the single order containing so many Print/PDF bundles, as this has been known to give the checkout process a bit of trouble.
I just tried replicating the error but it looks like its working fine from my side, with your permission I'd be glad to submit your order, I just want to get a confirmation first. :)
Let me know if I can assist you with anything else as well. Thanks!
- Erik Keith