Order #3128827 - Gift Cert not showing up

Customer Service

Scarab Sages

Hi, just ordered a gift cert, and it's not showing up on my page. Please apply to store credit.

Oddly, on the order summary page, it almost looks like it's saying the Gift Cert was placed in my sidecart. Now, looking at my sidecart, I don't see anything along those lines. I wonder if this may be related to why the codes aren't showing up...

Paizo Employee Customer Service Representative

Hi there Arazyr,

I have granted the gift certificate to your account in store credit, so it should be available immediately for use on future purchases. Please let me know if you come across any issues with it and I will make sure to get it taken care of as quickly as possible.

In the meantime, I would be glad to help with any other questions or concerns that may arise.


Scarab Sages


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