Adding new ongoing case subscription gives wrong price...

[MagusOfAtlan]

Hi, I saw that subscriptions for Pathfinder Battles cases are now (supposed to be) at 30% off the $399.99 price. However, when I use this page:
http://paizo.com/products/btpy8o6b?Pathfinder-Battles-Case-Subscription

to try to add a subscription for Reign of Winter, the price in my cart shows up at $368.18, rather than $279.99.

First question: When will this be corrected?

Second question: Assuming the $279.99 price per case is correct, I'd like to order 2 cases each time a new Pathfinder Battles case is released. How do I control it to do that, rather than having 1 automatically sent to me?

Thanks much,

Kevin Rau

P.S. On the off chance you can look at my cart and correct the price, I'll leave the Reign of Winter case in it, with the quantity updated to 2 for the case (and 1 for the gargantuan). Please let me know if you can either correct the price in there, or when/if it will be corrected in general.

[Sharaya]

We've been having some issues with this. We're still in the process of tweaking code and setting to make this work correctly for the upcoming set.

I do not currently have an ETA for this fix, as the system is being stubborn.

As you requested in your PS, I have been able to tinker with things on our side, and have submitted things to your sidecart at the correct price.

Please note that we done have your shipping address or billing information on file yet. You should be able to partially enter another order to get information enter into the system. Just let me know when you've done that, so I can double check things and make sure everything gets set to your subscription correctly.

Thanks!
Sharaya

[MagusOfAtlan]

Sharaya,

I just placed an order for a die magnet, so your system should now have a payment method and ship-to address.

In addition to verifying that the subscription is setup for the 2 Reign of Winter cases (plus a single gargantuan), would you also verify that my ship-to address is the one in Neenah, WI, and NOT the billing address for my credit card?

Please let me know if I need to do anything else to activate the subscription for the 2 cases + gargantuan...

Kevin Rau

[Sharaya]

Hi Kevin,

Thanks for entering your info!

Your subscription is now fully set up for 2 cases, and the shipping address is set to the address in Neenah, WI.

You can double check things on your My Subscriptions page:
https://paizo.com/paizo/account/subscriptions

If I can help with anything else, please let me know.

Thanks!
Sharaya