I recently purchased several minis, of which king irovetti and queen ileosa were the two main ones I was looking forward to. I am very disappointed in both of them. Ileosa has a crappy paint job and irovetti`s face looks melted and he has no mouth. Ileosa I can pretty much deal with but irovetti is terrible, and I would be embarrassed to put him out on the table. How can I go about getting a replacement for him(or them)?
Customer Service Dire Care Bear Manager
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Can you send me a picture of the minis? I've taken a look at the ones we have in the warehouse and I want to see how they compare with the ones you got. You can email me directly at sara.marie@paizo.com and we can work out the details of a replacement or a refund there.
thanks
sara marie