shipping of Oder #2538913


Customer Service

Dark Archive

Hi Team,

I am waiting for a long time now (since April) for Order #2538913 (combined with a subscription) to ship.
I get the subscription shipments, but #2538913 somehow stays in the sidecart.

Can you check this and make sure I get it with the next subscription shipment?

Thanks
Kristian

Lantern Lodge Customer Service Dire Care Bear Manager

Its showing as still on preorder for us and we do not have this available in our warehouse to ship. Our webstore specialist is hoping to check in with Frog God soon and I've asked her to inquire about this book.

Thanks
sara marie

Webstore Gninja Minion

I've contacted Frog God and they've got a shipment incoming to get this order filled.

Dark Archive

Liz Courts wrote:
I've contacted Frog God and they've got a shipment incoming to get this order filled.

Hi, any update when I will receive my Order?

Lantern Lodge Customer Service Dire Care Bear Manager

Currently its set to ship with your December subscriptions (since there are no November ones). If you want to ship it as soon as possible, just visit your My Account Page and scroll down the sidecart on the lower right and click the "ship as soon as possible" button.

thanks
sara marie

Dark Archive

December is ok. Thank you very much.

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