What is the status of order 2679352?
I got a shipping notice on Monday, but UPS still says they have not received the order is this normal.
Sorry for the newbie question.
Thanks.
If it is UPS-MI, then it can take up to three days for the tracking information to get into the system.
-- david
It is not UPS-MI
Customer Service Representative
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Your order was processed for shipping on August 12th with an estimated 5 business days in transit via UPS Ground.
UPS picks up from our warehouse in the late-morning/early afternoon, so depending on when your package was processed it may not have been picked-up by UPS on that day. UPS Ground usually takes a full business day to update their tracking information however since August is our largest subscription month, our UPS facility may be a little over-whelmed and thus running a bit behind as well.
~Justin Riddler
Customer Service
Thanks Justin!
Here is what the UPS website says Friday morning:
"A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated."
Do you think they just haven't updated the tracking information, but the package is on the way?
Or do you think UPS is so swamped that it is still sitting in their warehouse 4 days latter?
Thanks again, I guess I am just used to online game stores where the tracking information gets updated right away.
Sorry for being a pest.
Update: Friday night, 4 buisness days after the order was declared ready by paizo, UPS claims they have sorted the package, and that it will arrive in next Friday in 5 business days.
I have never heard of 9 day shipping before.
What is your recommendation for shipping on future orders? So that I do not have to UPS again. I find nine business day shipping to be crazy, I would prefer not to use UPS if that is their standard shipping practice.
Is USPS better to the East Coasst?
USPS is fantastic to Hawaii.