Kickstarter confusion


Customer Service

Grand Lodge

I made a 100.00 pledge on the kickstart. MY email is the same on paizo and kickstarter, but the only emails I've gotten are status reports. No confirmation number etc. Yet I read on here people are already getting their rewards. Just wondering where I stand.

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

Did you commit to the first Kickstarter ( the tech demo, back in June or so) or the second (the full game, finishing in January)? The rewards presently going out are for the first, the survey for the second has yet to be sent.

Lantern Lodge Customer Carebear

If you are wondering about the Pathfinder Online kickstarter (which ended on January 14th), then these emails are still being processed. We have not yet sent anything out.

If you are wondering about the Pathfinder Online Tech Demo Kickstarer (which ended last June, and which the OP and previous posts are concerning), then you will need to let us know which email address you pledged under, as I did not find a pledge associated with the email address associated with your Paizo.com account.

Once we are finished processing the pledges from the January Kickstarter, then we will send an email out. If your Kickstarter account email address matches your Paizo.com account address, then your pledge will be automatically connected to your Paizo account. If your Kickstarter email address differs from your Paizo address, then we will send your Kickstarter email address an email with a claim code that you can use to connect your pledge to your Paizo account.

thanks
sara marie

Grand Lodge

1 person marked this as a favorite.

Sara. I am in the same situation i believe. My email addresses are the same for Kickstarter and Paizo. Friends have already received their PDF's etc, but i still have not heard a thing.

I was a backer for the full game, not tech demo. Is this the difference?

Paizo Employee Chief Technical Officer

Yes; we've done fulfillment for the Tech Demo Kickstarter that ended last June; the fulfillment tool for the full game Kickstarter is expected to launch at the end of this month (though many of the rewards are things that will actually be fulfilled *much* further in the future.)

Grand Lodge

Excellent, thanks much.

Grand Lodge

More info P L E A S E !!!


Look here.

First paragraph.

Dark Archive RPG Superstar 2015 Top 32

The full game Kickstarter is making progress and should be ready in the near future. As soon as the fulfillment tool is up and running there will be emails sent out to everyone's email addresses that they used when pledging on Kickstarter.

~Justin Riddler
Customer Service

Grand Lodge

Wow, thanks for sending me an email about this a week or two ago, and not making me troll forums to find info you should be sending to us.

Lantern Lodge Customer Service Manager

Wennalon,

My understanding is that Goblinworks was going to be letting people know. They did do a Goblinworks Blog mentioning the delay, but I'll ping Ryan and see if they can do a kickstarter backer update or something.

thanks for the feedback!

Sara Marie

Sczarni

Wennalonn Fordaryde wrote:
Wow, thanks for sending me an email about this a week or two ago, and not making me troll forums to find info you should be sending to us.
Do you mean like the kickstarter update email that was sent out march 27th to all backers that says
kickstarter update wrote:
The Tech Team is still working on preparing it for release and they continue to work through the feature list. They've had a few setbacks but the team is working super hard to get it finished ASAP so we can begin the process of delivering Rewards.

?

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