Order # 2388993 problem


Customer Service


I just received my copy of Campaign Cartographer 3 on Friday, and I have been trying to get it to work all weekend. To start with it was not packaged very well. Inside the box i was sent the product was opened and one of the tabs that holds the instruction booklet was broken off. That would not be much of an issue to me, if it was not for the fact that I cannot get CC3 to install on my computer. I keep getting an error message saying "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2349".

I would like to know if there is anything that can be done about this. I am very not happy with my purchase.


My apologies for the above post. I figured out the problem. Even though it does not say it anywhere that i can see on the package I needed a download from Profantasy's website to run this. So no fault to Paizo other than the broken packaging, which is not enough of a problem to me.

Again sorry for the post, was not aware where the problem was.

Lantern Lodge Customer Carebear

Thanks for the feedback about the packaging. Glad you got it figured out.

thanks
sara marie

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