Google maps Complaint department


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I'd like to report a problem...when I zoom in over Afghanistan - It blocks the image of the whole country with a message that there isn't map available for this level...

And apparently Apple Maps is to come down with the same problem...


Did you read about this? Or did you actually try it. Because I just zoomed all the way in on a hospital in Kabul just fine.

There are also regions of the US you can't zoom in to the last level on. I know there's nothing hiding there, because it's also where I go camping. They just don't have images with a high enough resolution to display, and the images they do have look horrible if you did zoom in that far.


I just checked in both Google Earth and on Google Maps. I can zoom in fine, although some areas do not have super high resolution photography (not surprising given the publicly available airphotos).

Grand Lodge

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Dingo forgot to buy the Middle East expansion pack.

The Exchange

Caedwyr wrote:
I just checked in both Google Earth and on Google Maps. I can zoom in fine, although some areas do not have super high resolution photography (not surprising given the publicly available air photos).

Really? My version of Google Maps fakes whole areas of terrain...I was following a valley into Afghanistan from Iran looking for old archaeology and surprise - the image became a fake terrain overlay with blurred perimeter when I got too close, and now large areas just don't have that level of map available.

I can get a Base on coastal India with four Attack Choppers and a couple of Battle Tanks and a building off in the bush away from the base with an outline with the roof area filled in with matching beach sand camouflage - still casts a shadow though.

Cant get Afghanistan at twenty feet per hex.


What are the coordinates you were looking at when you encountered the problem?

The more detailed imagery in Google Earth is not all from satellite images, but instead is from Orthomosaic airphotos which are taken from special aircraft flights. Some areas have the super high resolution imagery, see areas of British Columbia, Canada as well as areas of the US, while others just have the lower resolution satellite imagery (see other areas of BC).


Google Maps kept showing a shortcut near my office that doesn't actually exist.

Either the thing was fooling around with me, or I need Freemason-level access to open that street.

The Exchange

Caedwyr wrote:

What are the coordinates you were looking at when you encountered the problem?

The more detailed imagery in Google Earth is not all from satellite images, but instead is from Orthomosaic airphotos which are taken from special aircraft flights. Some areas have the super high resolution imagery, see areas of British Columbia, Canada as well as areas of the US, while others just have the lower resolution satellite imagery (see other areas of BC).

The no maps at this level has a 20m scale corner at this location - 27.771027,57.392548

I need to go look for the deliberately faked map image...its out there in bandit country.


Yeah, looking at the coordinates you've given there doesn't seem to be anything nefarious going on, its just an area where they don't have high resolution imagery loaded. The imagery may not exist or it may not have been completely processed and added to their database yet. If you were looking at an area that previously had better imagery and was updated with poorer imagery, then I believe there is a process to bring it to their attention to be fixed.

For example, in BC there are some areas that have super good resolution images next to poorer resolution images

See 55°42'6.87"N, 122°24'44.77"W for example to see a higher resolution image to the north next to a very poor resolution image to the south. I'm fairly certain that high resolution airphoto imagery exists for the area to the south, it just hasn't made its way into the Google Earth databases yet.

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