Order #1731604


Customer Service


Paizo,

It has now been two weeks since my last order, #1731604, was shipped, and I have not received it. I did recently move to a new apartment and maybe this threw off the delivery. My new address has been updated so everything should be OK now. I would really like to get my order please. Thank you.

DogBone


DogBone wrote:

Paizo,

It has now been two weeks since my last order, #1731604, was shipped, and I have not received it. I did recently move to a new apartment and maybe this threw off the delivery. My new address has been updated so everything should be OK now. I would really like to get my order please. Thank you.

DogBone

Your order shipped on 08/09/11 with an estimated shipping time of 4 to 8 business days in transit. the 8th business day would have been 8-19. Your order is running a little late, but we find that most orders that get delayed arrive within two weeks after the estimate. I would give your order a couple more weeks to arrive, the post office is very good about getting things to people on time but they do occasionally become delayed. Rest assured we will not leave you bookless if your order does not arrive by then let us know and we will discuss replacement options at that time.


Megan A wrote:
Your order shipped on 08/09/11 with an estimated shipping time of 4 to 8 business days in transit. the 8th business day would have been 8-19. Your order is running a little late, but we find that most orders that get delayed arrive within two weeks after the estimate. I would give your order a couple more weeks to arrive, the post office is very good about getting things to people on time but they do occasionally become delayed. Rest assured we will not leave you bookless if your order does not arrive by then let us know and we will discuss replacement options at that time.

It is now 9/1. That would be 17 business days. I think it is safe to assume that my order is not coming. Can I get a replacement for my order now, please.

DogBone

Lantern Lodge

I've put replacements for your order in your sidecart to ship with the upcoming subscription.


Sara Marie wrote:
I've put replacements for your order in your sidecart to ship with the upcoming subscription.

Thank you Ms. Carebear. This is much appreciated.

DogBone

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