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Order # 1700925

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Robert Hawkshaw

Jun 1, 2011, 08:34 pm

Hi Cosmo or Sara Marie,

If it hasn't shipped out yet, could you cancel order #1700925. It's supposed to be a birthday present and with the postal strike, won't arrive in time. I'd like to turn it into a gift certificate instead, and will do so once I get the correct username to associate it with.

Megan A

Jun 2, 2011, 10:25 am

Robert Hawkshaw wrote:

Hi Cosmo or Sara Marie,

If it hasn't shipped out yet, could you cancel order #1700925. It's supposed to be a birthday present and with the postal strike, won't arrive in time. I'd like to turn it into a gift certificate instead, and will do so once I get the correct username to associate it with.

Hello! This Megan your new CS rep.

I have canceled your order and sent you a confirmation email. You had not yet been charged for the order, so feel free to purchase a gift certificate in the normal fashion.

Cosmo Director of Sales

Jun 2, 2011, 12:55 pm

Megan A wrote:

Robert Hawkshaw wrote:
Hi Cosmo or Sara Marie,

If it hasn't shipped out yet, could you cancel order #1700925. It's supposed to be a birthday present and with the postal strike, won't arrive in time. I'd like to turn it into a gift certificate instead, and will do so once I get the correct username to associate it with.
Hello! This Megan your new CS rep.
I have canceled your order and sent you a confirmation email. You had not yet been charged for the order, so feel free to purchase a gift certificate in the normal fashion.

Heh... "Padawan". Awesome. :)