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I just received the print copy of my first volume of the tales sub line (Winter Witch.) as part of this order I deliberately started with the older volume so I'd get the PDF too -- but I don't see that available for me in my downloads. The book seems to have shipped as part of my sub, so I expected the ebook download to be included. Am I misunderstanding how this sub should work?
Director of Sales
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I just received the print copy of my first volume of the tales sub line (Winter Witch.) as part of this order I deliberately started with the older volume so I'd get the PDF too -- but I don't see that available for me in my downloads. The book seems to have shipped as part of my sub, so I expected the ebook download to be included. Am I misunderstanding how this sub should work?
You are correct in your understanding of how the subscription works, however, Winter Witch was released prior to the start of your subscription and is therefore not a part of your sub. For this book, the download is sold separately.
Your subscription starts with Plague of Shadows (which is currently residing in your sidecart to go out with the next subscription shipment). For this book, and all subsequent releases, the downloads will come free with the shipment.
Thanks,
cos