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Seriously curious about if there is a problem with the order at this point, i keep checking for it every day and it hasn't arrived, and i just checked a bit ago to see that i got the it has shipped email over 13 days ago now. Wondering if there is some kind of mix up with this, a tracking number for the package, or if rabid dragons ate it. At this point it definitely seems more then a little bit overdue.
Unfortunately the tracking method for this order does not have tracking. However, today is only the 8th business day (Monday was a postal holiday) and the estimate for transit is 4-8 days so there is a very good chance it will show up within the next day or two. While we won't leave you hanging if your package is missing, we do need to give it plenty of time to make sure it hasn't just been delayed somewhere in the postal system.
thanks
Sara Marie
Director of Sales
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So, i have kept watchin for this and now it's actually the 1st of march, at which point should i start to worry?
I know there was a lot of email mixups around that time earlier in the month, did something get mixed up or messed up in shipping as well?
I don't know of any particular email mixups, recently... certainly there was nothing that would have affected your package. Most likely this is just a random and arbitrary delay.
I'll get replacements put in with your next subscription shipment.
Thanks,
cos