Order 3425932 item missing


Customer Service


Hi,

I received a subscription order today, but it was missing the Pathfinder Player Companion: Familiar Folio. Included with it instead was the Iron Gods Poster Map Folio.

Customer Service Ray of Funshine

Sorry to hear about that mispack! I've set up a replacement Familiar Folio for you.

Please keep the Iron Gods Poster Map Folio with our apologies. If you do have have a use for it, please consider donating it to a library or school group.


Thank you very much!


Hi, could you recheck this? I've just received the e-mail that my next subscription order is pending, but I can't see the Familiar Folio in it.

Customer Service Ray of Funshine

Thanks for letting me know! I have moved it out of whatever limbo the system seems to have banished it to, and it should be on the order now.

You should get an updated order confirmation email.


Thanks, you're the best!

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