Order 144443 -- discontinued items?

[Michael Suzio]

My order last month got a bit messed with because of discontinued / pending items from KenzerCo, and it looks like maybe that might happen again this month?

I see this order also has some Bundles of Trouble and KoDT issues; the BoT's are listed as discontinued. If this is holding up the order, I'd prefer to put those off to the side (if they will eventually be in stock) or just cancel them entirely. To be clear, I really do want these items (I love me some KoDT!), but I just also want to make sure I'm not getting my order put on some dusty shelf in the warehouse and insuring that I get my AP volume sometime in December.

I for sure don't want to bungle up my APG shipment through something like this, so whatever helps smooth the process, let me know my options.

[Cosmo]

Michael Suzio wrote:

My order last month got a bit messed with because of discontinued / pending items from KenzerCo, and it looks like maybe that might happen again this month?

I see this order also has some Bundles of Trouble and KoDT issues; the BoT's are listed as discontinued. If this is holding up the order, I'd prefer to put those off to the side (if they will eventually be in stock) or just cancel them entirely. To be clear, I really do want these items (I love me some KoDT!), but I just also want to make sure I'm not getting my order put on some dusty shelf in the warehouse and insuring that I get my AP volume sometime in December.

I for sure don't want to bungle up my APG shipment through something like this, so whatever helps smooth the process, let me know my options.

I have moved the KotDT #164 back into your sidecart, so it'll go out with the next subscription shipment.

Thanks,
cos

[Vic Wertz]

Michael Suzio wrote:

...the BoT's are listed as discontinued.

Just wanted to let you know that when you see the note saying that a particular product has been discontinued by the manufacturer or is no longer being carried by our distributor, it's not telling you we can't get it—it's telling you we soon won't be able to get it. Specifically, it means that our distributor has told us they're currently selling through their last remaining stock, so we should still be able to get it for now—but when it's gone, it's probably gone for good.

Basically, if it's got an "Add to Cart" button, we expect to be able to fulfill it.

[Michael Suzio]

Thanks for the clarification, Vic, and thanks for fixing up my cart Cosmo. As usual, stellar customer service.