Order 1406463

[Imnotbob]

It seems that all the items I had on preorder are all shipping (and being charged) this month. Some of the items are not released until December. Shouldn’t preorders send and be charged as they are released?

[Imnotbob]

Imnotbob wrote:

It seems that all the items I had on preorder are all shipping (and being charged) this month. Some of the items are not released until December. Shouldn’t preorders send and be charged as they are released?

FYI, here is a list of the products I am supposedly getting in May.

1x Call of Cthulhu: Bumps in the Night
1x Pathfinder Adventure Path #33: The Varnhold Vanishing (Kingmaker 3 of 6) (PFRPG) Print Edition
1x Pathfinder Chronicles: NPC Guide (PFRPG) Print Edition
2x Pathfinder Chronicles: Faction Guide (PFRPG) Print Edition
2x Pathfinder Chronicles: Heart of the Jungle (PFRPG) Print Edition
2x Pathfinder Chronicles: City of Strangers (PFRPG)
2x Pathfinder Chronicles: Book of the Damned—Volume 2: Lords of Chaos (PFRPG)
1x Pathfinder Chronicles Campaign Setting World Guide: The Inner Sea (PFRPG) Hardcover
1x Pathfinder Chronicles: Misfit Monsters Redeemed (PFRPG)
1x Pathfinder Chronicles: Lost Cities of Golarion (PFRPG)
1x Pathfinder Companion: Gnomes of Golarion (PFRPG) Print Edition

Also, if it is possible, of the four items I somehow managed to order 2 of switched to 1 each?

Thanks

[Turey]

I'm having the same problem, order 1407991.

[Cosmo]

You should have just received an email about the preorders, as they have been moved back into your sidecarts.

Bob,

I have fixed the quantities of the four doubled books.

Thanks,
cos

[Imnotbob]

Cosmo wrote:

You should have just received an email about the preorders, as they have been moved back into your sidecarts.

Bob,

I have fixed the quantities of the four doubled books.

Thanks,
cos

Thanks so much!

Btw, I am not bob.

[Imnotbob]

Cosmo wrote:

You should have just received an email about the preorders, as they have been moved back into your sidecarts.

Bob,

I have fixed the quantities of the four doubled books.

Thanks,
cos

I was charged $293.31 (the amount with the unreleased books) when the total listed for the pending order is $64.68 (only the released books).

Please fix this.

Thanks,

John

[Cosmo]

Imnotbob wrote:

Cosmo wrote:

You should have just received an email about the preorders, as they have been moved back into your sidecarts.

Bob,

I have fixed the quantities of the four doubled books.

Thanks,
cos

I was charged $293.31 (the amount with the unreleased books) when the total listed for the pending order is $64.68 (only the released books).

Please fix this.

Thanks,

John

What you're seeing is the initial authorization put through on the 12th, before I removed the extra books. When we ship the order, the charge will be the proper $64.68.

Thanks,
cos

[Imnotbob]

Cosmo wrote:

Imnotbob wrote:

Cosmo wrote:

You should have just received an email about the preorders, as they have been moved back into your sidecarts.

Bob,

I have fixed the quantities of the four doubled books.

Thanks,
cos

I was charged $293.31 (the amount with the unreleased books) when the total listed for the pending order is $64.68 (only the released books).

Please fix this.

Thanks,

John

What you're seeing is the initial authorization put through on the 12th, before I removed the extra books. When we ship the order, the charge will be the proper $64.68.

Thanks,
cos

Thanks, I see this now. My bank changed its online format recently and it looked like a charge.

John