Order 1359715


Customer Service


My past orders states this shipped Feb 16, 2010. That was two weeks yesterday; I have not yet received it. I wanted to check when I should be seeing it.

Paizo Employee Director of Sales

Sly Boots wrote:
My past orders states this shipped Feb 16, 2010. That was two weeks yesterday; I have not yet received it. I wanted to check when I should be seeing it.

Your order probably should have arrived by now, but it is not yet so late that we should give up on it. Please give your package another week to arrive. If you still have not seen it by the end of next week, please let me know.

Thanks,
cos


Hi, I still haven't seen this. Would it be possible for me to get a credit on the next month's issue instead? I can go ahead and purchase this one from the gaming store. Also, can you cancel my subscription after this is settled? I can no longer afford to receive it every month and will just pick it up when I can from my local store.

Cosmo wrote:
Sly Boots wrote:
My past orders states this shipped Feb 16, 2010. That was two weeks yesterday; I have not yet received it. I wanted to check when I should be seeing it.

Your order probably should have arrived by now, but it is not yet so late that we should give up on it. Please give your package another week to arrive. If you still have not seen it by the end of next week, please let me know.

Thanks,
cos

Paizo Employee Director of Sales

Sly Boots wrote:

Hi, I still haven't seen this. Would it be possible for me to get a credit on the next month's issue instead? I can go ahead and purchase this one from the gaming store. Also, can you cancel my subscription after this is settled? I can no longer afford to receive it every month and will just pick it up when I can from my local store.

It's still a little too soon to give up on your order showing up completely.

Did you want your subscription canceled before or after Pathfinder #31 has shipped out?

Thanks,
cos


Before. I've been charged the pre-order for it, so I guess you can just refund that.

Cosmo wrote:
Sly Boots wrote:

Hi, I still haven't seen this. Would it be possible for me to get a credit on the next month's issue instead? I can go ahead and purchase this one from the gaming store. Also, can you cancel my subscription after this is settled? I can no longer afford to receive it every month and will just pick it up when I can from my local store.

It's still a little too soon to give up on your order showing up completely.

Did you want your subscription canceled before or after Pathfinder #31 has shipped out?

Thanks,
cos

Paizo Employee Director of Sales

I have canceled the subscription, and your Pathfinder #31 order. Since it has not yet shipped, the order has not yet been charged (only authorized), so there is nothing to refund for this order.

Thanks,
cos

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