When I placed the above order I selected to have it shipped with my next subscription order (order number 1283259). These orders were shipped on the same date. I received a package containing order 1283259 about 11 days ago (which I thought was extremely quick thank you). However this package did not contain the contents of order 1301871. I made the assumption that 1301871 must not have been placed in the same box and had been sent separately.
I would like to confirm if my orders were sent separately or if I was supposed to receive order 1301871 in the same package as order 1283259.
Director of Sales
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When I placed the above order I selected to have it shipped with my next subscription order (order number 1283259). These orders were shipped on the same date. I received a package containing order 1283259 about 11 days ago (which I thought was extremely quick thank you). However this package did not contain the contents of order 1301871. I made the assumption that 1301871 must not have been placed in the same box and had been sent separately.
I would like to confirm if my orders were sent separately or if I was supposed to receive order 1301871 in the same package as order 1283259.
It was supposed to have been in that box. I will put a replacement copy in with your next subscription shipment, order 1305836.
Thanks,
cos
When I placed the above order I selected to have it shipped with my next subscription order (order number 1283259). These orders were shipped on the same date. I received a package containing order 1283259 about 11 days ago (which I thought was extremely quick thank you). However this package did not contain the contents of order 1301871. I made the assumption that 1301871 must not have been placed in the same box and had been sent separately.
I would like to confirm if my orders were sent separately or if I was supposed to receive order 1301871 in the same package as order 1283259.
It was supposed to have been in that box. I will put a replacement copy in with your next subscription shipment, order 1305836.
Thanks,
cos
Thanks Cosmo!