Double Billed?


Customer Service

Liberty's Edge

I received confirmation for order #1181077 in the amount of $45.59 (and it shows as pending in my checkign acconut). But I also have another charge for $8.79 pending in my checking account. (Of which I never recieved a notification)
It looks like Paizo double charged me for the card subscription. Can someone please reverse the charge of $8.79.

Thanks

Paizo Employee Director of Sales

Gunny wrote:

I received confirmation for order #1181077 in the amount of $45.59 (and it shows as pending in my checkign acconut). But I also have another charge for $8.79 pending in my checking account. (Of which I never recieved a notification)

It looks like Paizo double charged me for the card subscription. Can someone please reverse the charge of $8.79.

Thanks

The $8.79 was an authorization put through on your card at the time you created your subscription to ensure that the payment method was valid and had sufficient funds. This authorization will not be settled, since the product itself went to your sidecart to ship with your next subscription shipment, which is...

The authorization for $45.59 is the subscription shipment. This authorization will be settled (i.e. charged) when this order ships early next week.

I hope this clears things up for you! :)

thanks,
cos

Liberty's Edge

Thanks Cosmo. Of course if you need the $8.79 to replace that missing left eye, by all means keep it...

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