Order #1093028

[Tharen the Damned]

Hi,
normally I receive an order between 14-20 days after sending. This Order from 12/09/08 has not arrived yet. Are you able to track it and see where it is and if it got lost?
Thanks!
Kristian

[Cosmo]

Tharen the Damned wrote:

Hi,

normally I receive an order between 14-20 days after sending. This Order from 12/09/08 has not arrived yet. Are you able to track it and see where it is and if it got lost?
Thanks!
Kristian

The shipment is probably just a little delayed due to the holiday rush. The estimated delivery time for the shipping method is 9 to 36 business days, so please give your order a few more weeks to show up.

thanks,
cos

[Tharen the Damned]

Hi Cosmo,

Today I have received the package Nr. 1093028 and was happy as a child on Christmas.
But there was am error: instead of "Crown of the Kobold King" I have received "Hungry are the Dead".
Usally I would not mind as all adventures are good, but I already have this adventure (from my subscription).

How will we proceed from here?

I am ok if you add "Crown of the Kobold King" to one of my subscription shipments (for example Nr. 1119694). That should save you further shipping costs.
But I really want to have this adventure!

Shall I send "Hungry are the Dead" back to you and will I get refund for the shipemnt costs?

Thanks!
Kristian

[Cosmo]

I apologize for the mix-up order! I will put a replacement copy in with your subscription shipment (1119694). Please feel fee to keep the incorrectly shipped module with our apologies.

Thanks,
cos