Order Question


Customer Service

The Exchange

I placed an order on (I believe) December 23rd. I haven't gotten an email or package yet. Typically I get an email when the product ships, so I wanted to check on the status and possibly alter the order. I'm assuming that you can get all of my information from my message board account, as I don't know the order number.

Paizo Employee Director of Sales

Demoyn wrote:
I placed an order on (I believe) December 23rd. I haven't gotten an email or package yet. Typically I get an email when the product ships, so I wanted to check on the status and possibly alter the order. I'm assuming that you can get all of my information from my message board account, as I don't know the order number.

I'm assuming that you are asking about order #1107151, which was placed on Dec 24. The order is being held up by the Skinsaw Man miniature, which has become a backorder. We do not currently have a date for when/if this miniature will be available again, so we should either cancel that item entirely, or move it onto a separate order.

thanks,
cos

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