Please change my payment method!


Customer Service

Shadow Lodge

I have a pathfinder subscription with my credit card on it. I recently got a new expiration date on the card, but I can't seem to update the subscription to use the new card.
It's the only one in there, now, but for some reason I can't get it to change. Please help!

Paizo Employee Director of Sales

Ninjack wrote:

I have a pathfinder subscription with my credit card on it. I recently got a new expiration date on the card, but I can't seem to update the subscription to use the new card.

It's the only one in there, now, but for some reason I can't get it to change. Please help!

I checked your subscription and it appeared normal to me. However we had a bug in our system, regarding payment method changing, until Gary fixed it this morning. I'm assuming that this is the case.

Please take a moment and double check your My Subscriptions page to make sure that everything is set correctly.

Thanks,
cos

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