I recently moved and when I payed I must have forgotten to change the address.
The address I live at now is
3918 w Cambridge St
Springfield Mo 65807
Is there any way to change this now that it has shipped?
Director of Sales
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I recently moved and when I payed I must have forgotten to change the address.
The address I live at now is
3918 w Cambridge St
Springfield Mo 65807Is there any way to change this now that it has shipped?
Unfortunately, I cannot do anything about order 1041904 bcause it shipped via USPS. If you have a mail forwarding order on the old address (and you should), then the package will be forwarded. I can almost guarantee that it will be delayed by the forwarding process, but it should reach you within about a month. Otherwise, the package should be returned to us.
Order 730134, on the other hand, shipped via UPS Ground, so I was able to call UPS and have a redirect order placed on the shipment. The shipment was scheduled to be delivered on Wednesday, and since it is so close to the delivery they could not guarantee that the redirect order will stop the package before it goes out for delivery. However, this is the best chance we have of getting it redirected, and I'm pretty sure that it will work. If it does not, then the package should be returned to us.
If either, or both, of these packages are returned, then I will send you an email with further instructions for re-shipment.
Thanks,
cos
Alright thanks for doing what you can I really appreciate it. Sorry about any trouble that my blunder may have caused.
Again I want to say thanks and barring the possibility that it came today it should re-route to here. You guys in customer service have the hardest job so thanks that you had time to get to something so trivial as a mistake made by not you but me. The simple fact that you would go out of your way to help someone fix their mistake and do so for free is something that you don't really see anymore now a days.