Missing Order (#889262)


Customer Service


Any way to find out what happen to a missing order. I have not received my GameMastery Module J3 or Pathfinder Map Folio, order #889262. It shows it was shipped on Feb 26 by USPS but I have not gotten it. I am wondering because and order that was shipped on Feb 29 has arrived while the one shipped on the 26 has not.

Paizo Employee Director of Sales

Zulekia wrote:
Any way to find out what happen to a missing order. I have not received my GameMastery Module J3 or Pathfinder Map Folio, order #889262. It shows it was shipped on Feb 26 by USPS but I have not gotten it. I am wondering because and order that was shipped on Feb 29 has arrived while the one shipped on the 26 has not.

Your order shipped via USPS standard mail, which has an estimated delivery time of 3 to 10 business days. Today is business day 9 since it shipped, so it is probably going to show up any time now. While it is rare, it isn't unheard-of for one package to "pass" another in transit. Especially two orders that went out at different times, but were so close together.

If you still have not seen your order by the beginning of next week, let me know and I will get replacements put in with your next subscription shipment.

Thanks,
cos


Ah..standard mail. No wonder I have not seen it! I work for USPS so I fully understand why it has not arrived. I need to make sure I pick first class next time.


All good now! It finally arrived.

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