Order Number 885745


Customer Service


I thought I ordered an ongoing subscription. And that is what shows up under my orders on the site. In my email I just noticed that my confirmation email did not include the subscription. When I went under the subscriptions to 'start my ongoing subscription' its asking me to pay more, but I thought I paid already...
I'm somewhat confused.
I'd like to be start receiving Pathfinder (hopefully with #6). Can someone point me in the right direction to make that happen. Thanks.
Nikki Donohue

Paizo Employee Director of Sales

Nikki Donohue wrote:

I thought I ordered an ongoing subscription. And that is what shows up under my orders on the site. In my email I just noticed that my confirmation email did not include the subscription. When I went under the subscriptions to 'start my ongoing subscription' its asking me to pay more, but I thought I paid already...

I'm somewhat confused.
I'd like to be start receiving Pathfinder (hopefully with #6). Can someone point me in the right direction to make that happen. Thanks.
Nikki Donohue

It appears that your subscription was not correctly tied to your profile. I have gone in and fixed this and caused your subscription to begin with Pathfinder #6.

thanks,
cos

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