Hi Cos, finally getting around to this...


Customer Service


OK, I've been lazy and haven't updated my contact info. I am taking the time to do this now. The only problem is I can't figure out how to do this, can you either give me a link or shoot me an e-mail so we can get this straightened out?

Thanks bunches, man!

Paizo Employee Director of Sales

Mulban wrote:


OK, I've been lazy and haven't updated my contact info. I am taking the time to do this now. The only problem is I can't figure out how to do this, can you either give me a link or shoot me an e-mail so we can get this straightened out?

Thanks bunches, man!

Well, I have good news and bad news for you.

The good news is that this will be an easy fix to get your subscription restarted. Just send me an email to customer.service@paizo.com with your new contact information. I will update your information and unsuspend your subscription. Thereafter, you will be able update your own information on your My Subscriptions page (currently, the option is disabled while your subscription is suspended - we are revisiting this decision, but for now this is the case).

The bad news is that Pathfinder #2 is no longer available. I can backdate your subscription for you and get you volumes 3-6 at the subscriber discount, but we do not have any more copies of Pathfinder #2. Therefore, rather than backdating, I can unsubscribe your sub and you can just continue with volume #7 and onwards. The advantage here is that Pathfinder #7 is the first chapter of a new adventure path, Curse of the Crimson Throne, so you won't be missing out on any pasts of the story.

So send me an email with your new contact information, and let me know whether you'd like to backdate your subscription and get Volumes 3-6 in one big shipment, or just continue with volume 7. I will make the changes and get your subscription underway.

Thanks,
cos

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