My transition isn't set up right . . . .


Customer Service


Hey Paizo guys,

I don't think my transition from Dragon and Dungeon Mags to Pathfinder is set up right.

It seems all my "extra" issue of Dragon are transitioned over, but my account shows I still have 9 issues of Dungeon after the final issue.

Can you fix this for me?

Thanks

Paizo Employee Director of Sales

I double checked your profile and it appears that everything is set up correctly. You will be getting the first three volumes of Pathfinder using the nine remaining issues from your Dungeon subscription. Your Dragon subscription actually ends when the magazine does, so you will have no remaining issues from that subscription. It is still telling you that you will have those remaining issues because you have the option to change your mind about what you would like to do with those issues at any time before the first Pathfinder ships.

Thanks,
cos


Cosmo wrote:

I double checked your profile and it appears that everything is set up correctly. You will be getting the first three volumes of Pathfinder using the nine remaining issues from your Dungeon subscription. Your Dragon subscription actually ends when the magazine does, so you will have no remaining issues from that subscription. It is still telling you that you will have those remaining issues because you have the option to change your mind about what you would like to do with those issues at any time before the first Pathfinder ships.

Thanks,
cos

Ah, okay! Thanks for checking into it!

Community / Forums / Archive / Paizo / Customer Service / My transition isn't set up right . . . . All Messageboards
Recent threads in Customer Service